Our projects

MASTER OF NEGOTIATIONS

For the Agroprosperis company, the “Master of Negotiations” training was conducted for the Directors of elevators Not only the outcome of a specific agreement often depends on the outcome of negotiations, but also the future vector of business development, its growth and prospects. Therefore, conducting business negotiations is a whole art, which is difficult to […]

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Synergy code of a Customer Service team

As part of the Customer Service Week, a business simulation “Synergy Code” was conducted for employees of the Customer Care division of CORTEVA. As a result, the participants worked out intra-team interaction on-line, analyzed the speed of adaptation of team interaction in a changing environment, increased the efficiency of making and implementing managerial decisions, and […]

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Effective business communication

A series of trainings was held for Customer Care employees of Porsche Ukraine. As part of the training, the participants of the training developed the ability to properly communicate with dissatisfied Clients in the store, in correspondence and by phone. Porsche employees mastered the technology of effective objection handling, worked out the ability to work […]

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Multi-module training program “Marketing for Product Managers”

Eridon product managers completed a multi-module marketing training program. As part of the training, the participants formed an idea of the modern concept of effective target marketing, received a comprehensive understanding of the main sections of the marketing plan, and also practiced the effective use of key tools of “product management”. The acquired knowledge and […]

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Customer Oriented Service

At the training “Customer Oriented Service” we explored the topic of quality customer service that exceeds expectations, bringing joy in the process of service and sale, which is essentially a customer-oriented business. Creating a customer-oriented business is possible only through improving the process of interaction with the client in detail. Sometimes these are very small […]

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Fundamentals of Operational Management. Control cycle. Management of business processes and results

Within the framework of the development program for the employees of the UKRTATNAFTA company, the first module of the training “Fundamentals of Operational Management. Control cycle. Management of business processes and results” for middle managers. The main focus was on laying a single conceptual field for the team in key aspects of operational management, bringing […]

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Leadership in the Action Program

As part of the development of Metinvest Digital employees, a training was held for TOP managers “Leadership in the Action Program” During the training, participants were able to: -Increase their effectiveness of interaction and motivation with the management team -Form a common understanding of the importance and content of the role of a leader -Develop […]

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MANAGEMENT. TEAM MANAGEMENT

A three-day training was held for the heads of structural divisions of the State Institution “Academy of Patrol Police”, with the support of the regional program office of ICITAP. Multimodal program “Management. Team Management ”provides for an increase in the level of development of managerial qualities of structural units, the formation of a working model […]

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DEVELOPMENT PROGRAM

As part of the employee development program, a series of trainings were held: “Management & Team management ” “Pitching presentation” “Effective communication” During the training, employees structured their knowledge and experience in management activities and communication skills, discovered new tools and technologies for conducting pitching presentations. The trainings were maximally adapted to the realities of […]

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